Privacy Policy

Elaine Mitchell Empowerment Coach is committed to protecting and respecting your privacy.

This Policy explains when, why and how personal information is collected about people who visit the website and clients, how it is used and the conditions under which information may be disclosed and how it is kept secure.

This Policy may be changed from time to time so please check this page occasionally to ensure that you are happy with any changes. By using this website, you are agreeing to being bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to mail@elainemitchell.co.uk they will be replied to within 14 days of receipt of the email.

Who is Elaine Mitchell Empowerment Coach?

Elaine is a life coach. Offering services including individual private confidential coaching to individuals. Author and Public Speaker. Offering Inspiring and motivational talks to the public and in the workplace.

How is information collected?

Information can be collected when you use the website for example when you contact Elaine Mitchell about products and services or if you register to receive newsletters and information from Elaine Mitchell.

What type of information is collected from you?

The personal information collected might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a purchase for services or make a payment online, Your card information is not held by us, it is collected by third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

How is your information used?

We may use your information to:

  • Process orders that you have submitted;
  • To carry out our obligations arising from any contracts entered into by you and Elaine Mitchel Empowerment Coach;
  • To seek your views, comments and feedback on the services provided;
  • To notify you of changes to services;
  • To send you communications which have been requested and that may be of interest to you.

Your information relating to coaching and services provided is kept securely password protected on the cloud in personal folders. All data is destroyed / deleted within 60 days of completion of the professional relationship, with the exception of data relating to financial and invoice payments created.

Emails and any other electronic communication are deleted within 30 days of relevant action.

Who has access to your information?

Your information will never be sold or rented to any third parties.

Your information is never shared with third parties for marketing purposes.

If payments are made online this is done via a third party payment processor. When you are using our secure online payment pages, it is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions please email mail@elainemitchell.co.uk with your enquiry.

Your choices

You of course have a choice about whether or not you wish to receive information relating to the services from Elaine Mitchell. If you do not want to receive direct marketing communications, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

You will not be contacted for marketing purposes by email, phone or text message unless you have given your prior consent.. You can change your marketing preferences at any time by contacting us by email: mail@elainemitchell.co.uk

How you can access and update your information

The accuracy of your information is important, If you change email address, or any of the other information held is inaccurate or out of date, please email mail@elainemitchell.co.uk

You have the right to ask for a copy of the information hold about you, to request this information email mail@elainemitchell.co.uk

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’

Like many other websites, cookies are in use on this website. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

This website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under please get your parent /guardian’s permission beforehand. Please note coaching is only available to those aged over 18.

Transferring your information outside of Europe

Details are not shared or transferred outside of the EU at any point.

Review of this Policy

We keep this Policy under regular review. This Policy was updated May 2018.

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